Privacy Policy

Last Updated: 09/09/2025

At 3PRO, we value and respect the privacy of our customers and visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your data. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information from you in various ways when you use our website.

The types of data we collect include:

a) Personal Identification Information

When you make a purchase, sign up for an account, or contact us, we may collect personal information such as:

• Full Name
• Email Address
• Shipping Address
• Billing Address
• Phone Number
• Payment Information (processed securely through payment gateways)

b) Non-Personal Identification Information

We may also collect non-personally identifiable information, including:

• IP Address
• Browser Type and Version
• Device Type
• Pages Viewed
• Time Spent on the Site
• Referring URL

This information helps us analyze site traffic and improve user experience.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• To process and fulfill your orders (including shipping and billing).
• To send you updates about your order (status updates, shipping confirmation, etc.).
• To respond to your customer service inquiries and support requests.
• To send promotional emails, newsletters, or other marketing communications, if you have opted-in.
• To improve our website, products, and services based on your feedback and usage data.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption: We use secure socket layer (SSL) technology to encrypt sensitive data, such as payment information, during transmission.
• Data Security: We maintain physical, electronic, and procedural safeguards to protect your data from unauthorized access.
• Payment Gateways: All payment transactions are processed through trusted third-party payment processors (e.g., Stripe, PayPal) and are not stored on our servers.

However, please note that no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist in the operation of our website or the processing of your transactions, such as:

• Shipping providers (e.g., USPS, FedEx, UPS)
• Payment processors
• Marketing or analytics service providers

These third parties are required to keep your information confidential and use it solely to provide services related to our business.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as pixels and web beacons) to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings.
• Analyze website traffic and usage patterns.
• Provide targeted ads or promotions based on your interests.

You can control the use of cookies through your browser settings. However, disabling cookies may affect some features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: If you believe any information we hold is incorrect, you can request that we update or correct it.
• Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
• Opt-out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email or contacting us directly.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

8. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, payment gateways, or other services. These sites have their own privacy policies, and we are not responsible for the content or practices of these websites.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will take steps to delete it as soon as possible.

10. International Users

If you are accessing our website from outside the United States, please be aware that your personal data may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate. By using our website, you consent to such transfers in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

3PRO Apparel
5470 Canotek Rd. Unit 26
Ottawa, ON K1J 9H3
Email: [email protected]
Phone: 888-631-8889

Thank you for trusting 3PRO with your personal information!