General Questions
We offer a wide range of custom apparel for sports teams, including hoodies, t-shirts, long sleeve shirts, polos, shorts, jerseys and more.
No minimums! You may order as little as 1 item at a time.
We offer a size chart for all our items. You can view it by clicking on the ‘Size Chart’ button on every product page.
Most of our items are made of 100% Dryfit polyester, which is also used by most major athletic clothing brands.
Customization
Common customizations include adding a player number and name to the garment. If you require different customizations than the items on this website, please contact us.
Ordering & Payment
Simply choose your apparel, add it to your shipping and complete the checkout process. You can also contact us directly for bulk or team orders.
We accept all major credit cards, Email Money Transfers (Interac) and PayPal. For large orders above $500, we require an Email Money Transfer.
We will send you an email with details when your order is ready for pickup.
Delivery
Yes, we have a pickup location inside the Final Pass Skate Shop (Ray Friel). You can see the store hours here.
Delivery usually takes 1-2 business days after production is completed.
Returns & Exchanges
Since custom apparel is made-to-order, we cannot accept returns unless there is a defect or mistake on our part. Please double-check your design and sizing before ordering.
Contact us immediately! We’ll review the issue and arrange for a replacement or correction.
Care & Maintenance
We recommend washing your apparel in cold water, using a gentle cycle, and air drying to maintain the quality of the design.
Most of our catalog is 100% polyester garments, which unlike cotton or cotton blend, will not shrink after being washed.
Special Requests
Depending on quantity, team orders may receive a discount.
We occasionally offer sponsorship opportunities for local teams and events. Reach out to discuss potential partnerships.
Gear Up. Stand Out.
3PRO Apparel & Design is a leading Ottawa-based apparel company which specializes in sports teams and associations. From design to delivery, we handle it all.
